Welcome! :-)

Hello and Welcome,

As promised, this is your BLOG for TAFE 'Pathways to Retail and Customer Service' Class. If you made it as far as this page, you've taken a huge leap in your computer class and I congratulate you.

The 5 Units you will be studying with me on Wednesdays are as follows:

1. Work effectively in a retail environment


2. Communicate with customers in a range of contexts


3. Plan a short project


4. Prepare for word processing


5. Access and use the internet

We need to bring the following items to class:

• Pens


• Paper (loose leaf is best)


• USB (just a cheap one about one gig in size would be fine)


• Portfolio (a 20 page display book is ideal)


• Bring your questions about computers so we can discuss them in class.

We will be meeting in E.G.19 in the mornings for the time being, and in E.1.1 in the afternoons.

The session times you decided on are as follows:

9:00 to 10:00 Session 1
10:00 to 10:30 Break
10:30 to 12:00 Session 2
12:00 to 12:30 Lunch
12:20 to 2:30 Session 3
Most people didn't want one, but an afternoon break can be taken when needed.

If you weren't able to get to the first class, here's what you missed:

• We unexpectedly merged with a whole other class and together we enjoyed a very useful tour of the library and a very windy, rainy tour of the campus.


• We decided on our class boundaries and managed to secure a computer room for the afternoon.


• Murray from the Student Association came to give us a talk about the benefits of membership.


• We began our classes with Student Assessment Guides and a course overview and then hooked right in to our first assignment. Starting with the basics of how to adjust our chairs for optimum ergonomic benefit and adjusting our periferals to the computer, we quickly moved on to the difference between hardware and software and the operating systems that support our programs. Next, we learned how to use windows and how to open, save and edit a Microsoft Word document. Not bad for a first day. I took photos of everyone on my iPhone and we transferred them to USBs so you can insert them into your profile.

Everyone took turns writing the class boundaries on the board, here is what you came up with:

• Respectful Listening


• Solve the problems


• Don't be shy


• Support each other


• Come to the class on time


• Be happy :-)


• Cooperate with joy (this one got a big clap)


• Do your homework

I look forward to working with you, getting to know you and reading your posts.

Very Sincerely,

Elizabeth Johnson